raidandev

Terms of Service

Draft — not yet reviewed. This document was prepared as a starting point and has not been checked by a lawyer. Do not rely on it as a binding agreement until it has been reviewed.

1. What you are buying

A subscription to the Portal application, billed monthly in advance. Your subscription starts when payment is taken, or when any free trial ends.

2. Your account

You are responsible for keeping your login credentials secure and for the activity of the staff accounts you create. Tell us promptly if you believe an account has been compromised.

3. Your data

Your data belongs to you. You may export it at any time. If you cancel we retain it for 30 days so you can change your mind, then delete it.

4. Acceptable use

Do not use the service to break the law, to store data you have no right to hold, or to attempt to disrupt the service for other customers.

5. Availability

We aim for high availability but do not promise uninterrupted service. Planned maintenance is announced in advance where practical.

6. Cancellation

Cancel at any time from your account or by emailing us. Your subscription runs to the end of the period you have already paid for.

7. Changes

We may update these terms. Material changes will be notified by email at least 30 days in advance.

8. Liability

To the extent permitted by law, our total liability is limited to the amount you paid in the 12 months before the claim.

Contact

Questions about this document: support@raidandev.org